GLOBAL MARKETING SERVING SYSTEM

The management philosophy “Survival Rests on Quality, Service is the Source of Development” is what we consistently live up to. Customer's satisfaction is the momentum and foundation of our innovation. With almost three decades of devotion to powder-making equipment, rich experience, high technology and HongCheng spirit of pursuing excellent and innovating continuously not only make HongCheng mils as the best selling mills in China, but also in overseas market such as Russia, India, Vietnam, Indonesia, Malaysia, Laos, Egypt, Nigeria, South Africa, which earns a good reputation at home and abroad.

To create wealth for customers has always been and will be HongCheng core value, and customers’ satisfaction always makes us move forward. For a deep knowledge about the customers and a quick response to their needs, HongCheng has set up branch offices in 20 provinces to provide faster, more efficient and perfect service.

Since establishment, HongCheng’s sales network has expanded into more than 60 countries for providing highest-quality mills and service. Market orientation, customer first and continuous product upgrade always push us into making innovation and development. Quality shapes future is what we firmly believe in.
HongCheng has continuously achieved breakthrough in quality and perfection of service, aiming at creating an international mill brand of China.

The high operation efficiency of the machines lies on the technical support of pre-sales and technical service after-sales. Hongcheng has a rich experienced, high technology service team with extensive sales-service network to provide our customers the most enthusiastic service and strong technical support worldwide.

HONGCHENG'S SERVICE

Professional pre-sales and after-sales services ensure the high quality grinding mill running more smoothly and

efficiently. Hongcheng hat a professional, high efficiency and stable sales and service team and extensive sales and

service network, which can provide our customers the most enthusiasm service and strong technical support worldwide.

Pre-sales Services

1. Assistance in mill selection
2. Guidance on workshop layout and site selection
3. Engineers to be at your place for free to do on-spot design and flow chart

Mid-sales Services

1. Perfect quality control system and strict inspection before delivery.
2. Assistance in providing logistics and on-time delivery.

After-sales Services

1. Free guidance on foundation-making
2. Free guidance on installation and testing
3. Free training in repair and maintenance
4. Professional after-sales team with 18 after-sales service offices in China and 24*7 hours work per week.

    Service Line: +86-773-3568321

Service Promise

The company upholds the purpose of  customer service and for the problem you feedback we will reply
you within 24 hours, and will get you informed in the form of text message.